If you had previously set the ' Visibility' for your Display Name in Lookup to ' Private’ or ' Institution' the Exchange Online Address Book now respects this choice and defaults to displaying only your CRSid (see image in Step 4 above). On 21 January 2019 we introduced a change to respect the privacy settings you choose in Lookup. Your changes will appear in Exchange Online at the next sync, which happens three times a day.įrequently Asked Questions: Why is the Exchange Online Address Book only showing my CRSid instead of my full name? Click the Save button at the bottom of the page.job title, department, telephone numbers). ![]() Edit any other fields you want to (e.g.IMPORTANT: If you want this Display Name to be used in the Exchange Online address book, the Visibility setting in the drop-down menu in the right-hand column must be set to University or World:.Enter your chosen name in the ' Display Name: Value' text box:.If you want to control how your first name is displayed in Exchange Online's address book, edit this: If you specify a Display Name in your Lookup entry, your forename will be taken from that and your registered surname will be appended to it. How to edit your Lookup Profile to control what gets displayed in the Exchange Online Address Book What information is included in the Exchange Online Address Book?Īs well as your name and email address, the following contact information is included, where this information exists in your Lookup Profile and is not set to private visibility: ![]() It is synced with Lookup and contains all members of the University. If it does not find any contacts, it will then search in the University-wide Address Book that is built in to Exchange Online (this is called the "Global Address List" or "GAL" for short). ![]() If you use the Outlook desktop application, when you type a name into the To field of a message, it will first search your personal auto-complete list (the list of contacts you have emailed before that Outlook remembers for you) and suggest contacts it finds there. You can control what information is displayed, and set the Display Name that other users will see for you in the Address Book. The University-wide Address Book in Exchange Online (sometimes referred to as the Global Address List, or ‘GAL’ for short) includes additional personal contact information taken from Lookup, the University’s people directory.
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